Health Education

The Health Education Department

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The Health Education Department offers a wide range of health information topics to meet our members’ and providers’ needs. Our Health Education Department’s goal is to promote a healthy lifestyle and to offer preventive health education to our members.

Topics available include, but are not limited to:

  1. Age Specific Anticipatory Guidance
  2. Asthma
  3. Breastfeeding
  4. Dental
  5. Diabetes
  6. Exercise/Physical Activity
  7. Family Planning
  8. HIV/STD Prevention
  9. Hypertension
  10. Immunizations
  11. Injury Prevention
  12. Lead Poisoning Prevention
  13. Nutrition
  14. Obesity
  15. Parenting
  16. Perinatal
  17. Substance Abuse
  18. Tobacco Prevention & Cessation
  19. Tuberculosis

Health Education materials are available upon request by contacting the Health Education Department at (714) 947-8600.

Member Services/Eligibility

Healthcare is a service-driven industry. The Member Services/Eligibility department works with our contracted clients health plans to provide the most up-to-date member information for our physicians, claims, and utilization management department. HealthSmart MSO provides our Primary Care Physicians (“PCP”) a monthly E-list that is user friendly to track the PCP’s members and Initial Health Assessment Requirements. The member services staff are thoroughly trained to address member issues courteously and expediently in order to uphold the standard of our IPA’s, Health Plans, as well as each individual physician. HealthSmart MSO has a sophisticated “Call Center” that tracks and trends member calls.